Payment Processing for Telemedicine Businesses

Payment Processing for Telemedicine Businesses

Payment Processing for Telemedicine Businesses

Works smoothly with telehealth platforms you already use

Handles recurring billing and easy online payments

telemedicine
telemedicine
Happy couple shopping online with a credit card and tablet, making a secure payment for a purchase.

Easy Setup for New Providers

Easy Setup for New Providers

Bringing on a new therapist or location? Add them fast without disrupting your current flow.

Quick Refunds and Adjustments

Quick Refunds and Adjustments

Appointments shift. Our system lets your team issue refunds or update charges in seconds, no support tickets needed.

Mobile-First Practices

Mobile-First Practices

Full payment and dashboard functionality on mobile devices and tablets.

Why Telemedicine Needs Specialized Payment Support

The rapid growth of telemedicine has exposed gaps in traditional payment processing. Standard payment systems don’t always meet healthcare rules like HIPAA. They also struggle with recurring payments for ongoing care and managing the extra risks that come with telehealth transactions.

Without specialized processing, many telemedicine providers face:

  • Frozen funds during compliance reviews

  • Higher-than-necessary chargeback rates

  • Payment delays affecting cash flow

  • Limited subscription capabilities for continuous care

SensaPay's dedicated telemedicine merchant accounts solve these challenges through healthcare-focused underwriting, built-in compliance safeguards, and payment tools designed for virtual care workflows.

telemedicine
telemedicine
telemedicine
telemedicine

Types of Telemedicine Services We Support

Different types of telehealth services have their own payment needs. Mental health providers often bill patients on a regular schedule for ongoing sessions. Specialists usually handle bigger one-time payments that require detailed invoices. Remote monitoring often involves charging for both equipment and ongoing care.

Our payment solutions adapt to these differences by offering flexible billing options and customizable checkout flows that fit your care model.

We provide tailored payment solutions for telehealth services including:

  • Primary care virtual visits and follow-ups

  • Mental health and therapy sessions

  • Specialist consultations

  • Remote monitoring services

We also support chronic condition management, prescription refills, nutrition coaching, and second-opinion services.

Payment Features Built for Telehealth Providers

Our platform integrates directly with your telehealth workflow, making payments as smooth as your patient care.

Send branded payment requests by email or text for patients to pay before, during, or after virtual visits.

Create membership plans and wellness programs with flexible billing cycles and automatic renewals.

Take payments over the phone during consultations with a secure dashboard that works on any device.

Protect your practice with tools that flag potential disputes and store proper documentation.

Reduce transaction fees and enable direct bank payments for larger telehealth services.

Store payment information securely for returning patients while maintaining HIPAA compliance.

A Payment Partner That Understands Remote Care

The right payment partner becomes an extension of your telehealth practice. SensaPay works behind the scenes so you can focus on patient care.

Our team includes payment specialists familiar with healthcare regulations who can guide you through setup and optimization. We provide clear documentation, responsive support, and regular system updates.

Unlike general payment processors, we understand the unique challenges of virtual care, from insurance verification to subscription management for ongoing treatment plans.

Built to Support the Realities of Virtual Care

Our payment features support industry regulations, meet patient payment expectations, and enhance the overall experience.

1

Regulatory Confidence

Navigate HIPAA and PCI requirements with a payment system designed for healthcare.

3

Billing That Fits Your Practice

Handle subscriptions, pay-per-visit, or mixed billing models effortlessly.

5

Predictable Cash Flow

Know when funds arrive with transparent, reliable payout schedules.

2

Submit required documentation

Business registration, owner ID, and website/product details.

4

Compliance review

Provide basic business information and processing needs.

2

Patient Convenience

Offer smooth checkout experiences tailored for remote and mobile patients.

4

Support for Growing Teams

Scale from solo providers to multi-location telehealth groups seamlessly.

6

Proactive Risk Management

Stay ahead of fraud and disputes with ongoing transaction monitoring.

Apply for Telemedicine Merchant Account

Ready for a payment system built for virtual healthcare? Our telemedicine merchant accounts typically activate within 24-48 hours after approval.

Book a Demo

Apply Now

Integration with EMRs and Scheduling Tools

Your payment system should work smoothly with your clinical software. SensaPay connects with:

  • Telemedicine Platforms: Supports Zoom Healthcare, Doxy.me, VSee, and custom telehealth tools.

  • Electronic Health Records: Keeps payment information synced with major EMR/EHR systems, so you don’t have to enter data manually.

  • Scheduling Systems: Links appointments to payments, helping reduce no-shows and making check-ins easier.

When a patient books an appointment, our system can automatically:

  • Generate payment requests

  • Set up recurring billing for treatment plans

  • Store card information for future visits

For EMR systems, we've built connections that pass payment confirmation data directly into patient records, eliminating manual reconciliation.

Many telehealth providers face the challenge of juggling multiple disconnected systems, making their staff switch between platforms. Our integrations bring everything together, cutting down on frustration, saving time, and reducing mistakes.

Other Industries

cosmetic surgery
cosmetic surgery
cosmetic surgery
cosmetic surgery

Cosmetic Surgery

Telemedicine Providers FAQs

What documentation do I need to apply for a telemedicine merchant account?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

What documentation do I need to apply for a telemedicine merchant account?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

What documentation do I need to apply for a telemedicine merchant account?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

What documentation do I need to apply for a telemedicine merchant account?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

How does SensaPay protect patient payment information?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

How does SensaPay protect patient payment information?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

How does SensaPay protect patient payment information?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

How does SensaPay protect patient payment information?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Can patients use HSA/FSA cards for telemedicine payments?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Can patients use HSA/FSA cards for telemedicine payments?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Can patients use HSA/FSA cards for telemedicine payments?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Can patients use HSA/FSA cards for telemedicine payments?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

What happens if a patient disputes a telemedicine charge?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

What happens if a patient disputes a telemedicine charge?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

What happens if a patient disputes a telemedicine charge?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

What happens if a patient disputes a telemedicine charge?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Do you support split payments between insurance and patient responsibility?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Do you support split payments between insurance and patient responsibility?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Do you support split payments between insurance and patient responsibility?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Do you support split payments between insurance and patient responsibility?

Rates can vary depending on factors like the level of risk your business carries and whether you sell online or in person. Typically, adult businesses see processing fees between 2.95% and 5%. Keep in mind, this doesn’t include other costs such as monthly account fees.

Get Started with Telehealth Payments Today

Set up a payment system tailored for virtual care and start accepting secure payments.

Chat with a payments expert

Chat with a payments expert